Why you need a service agreement in your business toolkit
You’ve landed a new client and excited to get stuck into providing your awesome service. As a business owner, it’s tempting to forget formalities of service contracts, and seal a deal with a simple handshake, to get on with the work. After all time is money.
Yet, it only takes a slight misunderstanding or miscommunication for a healthy business arrangement to go sour. This is not beneficial for either party. Consider the impact to your business brand. A client service agreement is an important legal document, which defines the business relationship, reducing uncertainty and providing protection between your business and its clients.
As a law graduate who previously worked as a National Contracts Manager, this topic is something I’m passionate about sharing with you. Having the foundations of your business firmly grounded (like your standard operating procedures, business plan and contracts), will allow you to confidently scale and communicate effectively and with ease.
Often people don’t formalise agreements because of the perception that legal contracts are expensive and confusing to understand.
How I met Michelle?
Why do small business owners need service contracts as part of their business toolkit?
- Where there is a lot of money invested in the transaction
- when a lot of time is invested in the transaction
- where there’s a significant risk of harm to the client if misunderstandings arise (personal, physical, financial, emotional) or
- where having a client agreement would make either of you feel more comfortable.”
What are some risks by not having contracts in place?
How can I get some assistance with setting up service agreements?
Why did you create Contracts that Care™?
What makes your contracts stand out from the rest?
“Manage priorities, not time” Larry Winget.
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